By TC Helicon: Warranty
Term
Americas / Asia / Middle East / Africa / Oceania:
TC Helicon products are warranted to be free from defects in components
and factory workmanship under normal use and service for a period of 1
year when bought from a reseller located outside the European Union.
European Union:
TC Helicon products are warranted to be free from defects in components
and factory workmanship under normal use and service for a period of 2
years when bought from a reseller located inside the European Union.
Policy
When failing to perform as specified during the warranty period we
will undertake to repair, or at our option, replace this product at no
charge to its owner, provided the unit is returned undamaged and
shipping prepaid to either the point of purchase, an authorized service
facility or to the factory.
TC Helicon shall not be responsible for any incidental or
consequential damages. TC Helicon’s responsibility is limited to the
product itself. TC Helicon assumes no responsibility for any loss due to
cancellation of any events, or rent of replacement equipment or costs
due to third party’s or customer’s loss of profit, or any other indirect
cost or losses however incurred.
TC Helicon reserves the right to make changes or improvements in
design or manufacturing without assuming any obligation to change or
improve products previously manufactured and / or sold.
The product warranty is only valid in the country where the product was purchased.
Exceptions
TC Helicon will always follow the law of the respective markets
should it differ from the policy stated above or the exceptions stated
below.
Some products distributed by TC Helicon may have different warranties – they are excluded from this policy.
This warranty shall be null and void, if the product is subjected to
repair work or alteration by a person or facility other than those
authorized by TC Helicon ; mechanical damage including shipping
accidents; war, civil insurrection, misuse, abuse, operation with
incorrect AC voltage, incorrect connections, wrong accessories,
incorrect use of accessories, operation with faulty associated
equipment, exposure to inclement weather conditions and normal wear and
tear.
Units, on which the serial number has been removed or defaced, are not eligible for warranty service.